If you’ve recently been involved in a motor vehicle accident, you have the choice of your Health Care Team to get you back to your pre-accident self (or better!) and we hope you choose us! Team Optimize is experienced in guiding you through the entire process, from filling out all the paperwork, to creating a detailed care plan with our multidisciplinary team of Physiotherapists, Massage Therapists, Chiropractor and more! After your accident, please make sure you contact your insurance provider to report the accident and start a claim. An adjuster will be assigned to your case and from there Team Optimize will help through every step of the way!

It’s not necessary to see your physician prior to coming for a physiotherapy assessment, but if there are any serious medical concerns following the accident we do recommend you seek the advice of a doctor.

Following the initial MVA assessment, our physiotherapist will inform you if you’re eligible to receive treatments within the “Diagnostic Treatment Protocols” as legislated by the government of Alberta. These protocols are a pre-authorized set of treatments that must be completed within 90 days of your accident. The number of treatments authorized depends on the type of injury you have sustained. Your physiotherapist will discuss this with you further following the initial assessment.

If your treatment is not authorized within these protocols, treatment is then covered by your extended health benefit plan. If you do not have an extended health benefit plan, or if it does not cover the full cost of the treatment, then the motor vehicle insurance would cover the remaining balance.

Please do not hesitate to ask questions regarding these procedures by giving us a call at 780-455-5068. We understand that they can be quite overwhelming at times, especially if you’re in pain. We’re here to help make this process as smooth as possible and help you recover from these injuries in a timely manner.